Thank you for your order! Here's what you can expect next...

Step 1: Verify your Pillcheck Account

  • Check your email for the message “Important:  Verify your Pillcheck Account” and click the link to verify your account today.
  • This is a secure, online account you will need to access your Pillcheck results when they are ready.
  • If you do not receive the account verification email in your inbox or spam/junk folders today, please contact us at


Step 2: Fill out the Online Medication Form in your account

  • It’s important that you do this because our specially-trained pharmacists use this information to create a personalized medication review for you.


Step 3: Complete your Sample

  • After your sample kit arrives (usually within a week) complete your swab and return it to the lab using the pre-paid return envelope.
  • For best results, wait at least 30 minutes after eating, drinking, smoking, or brushing your teeth before taking your cheek swab.


Step 4: Receive your Pillcheck results

  • We’ll email you again when your personalized report and pharmacist’s letter are ready, within about 10 – 15 business days
  • Bring the Pharmacist Opinion Letter and important pages from your report to your next doctor appointment or use it for future reference.